MAD!!!

I called DHS three days in a row to make sure they got the paperwork and they finally called back and said they never got it. WHAT!! Then I call the doctors office and they don't answer, he finally calls me back and said he faxed it three times after all my messages. Then I call dhs and they still don't have it. I'm so pissed!! He poor guy is being so nice and faxing it again and sending it to my office as well. To bad I'm not at the office, hopefully i'll get it so we can get approved. When is this going to end????